Tip #2: Improve Nursing Care Through CertificationAmerican Association of Critical Care Nurses Certification CorporationTip #3: Improve the Skills of the Non-ICU Specialist:FCCSTip #4: Standardize ICU Practice:American College of Critical Care Medicine GuidelinesTip #5: Reduce Medication Errors and Detect Adverse Drug Events:FDATip #6: Improve the Physical Environment:ICU Design Video and BookGuidelines for Intensive Care Unit DesignTip #7: Measure Your Progress:JCAHOVHATip #8: Be More Visible:Press ReleasesMedia KitTip #9: Advocate for Better Care:Talking Money with AdministratorsPublic Affairs Web pageTip #10: Implement a Multiprofessional Team Approach (with an intensivist):Resource Guide for the Intensivist-Directed ICUThe Leapfrog GroupIOM Report: Transforming Health Care Quality 200